Agreement for the provision of GriffonHub services
What changed in this edition. New subscription prices: Pro — 1 350 Griffs per month, Max — 2 790 ₽ per month; annual payment is about 16% cheaper than monthly. On an upgrade, the unused part of the Subscription is counted the same way as for a refund — by the smaller of the shares of remaining days and remaining Plan Griffs — and deducted from the new plan’s price; remaining Plan Griffs do not carry over. On a gift of a higher plan, the unused part is converted into gift days by the same rule. Auto-renewal is a term of the Subscription: before payment the Service shows the amount and frequency of charges, and there is no separate consent checkbox. A Plus trial week for 99 ₽ was added. The affiliate-link discount now applies only to the first month of Pro. Periods already paid for do not change. In Edition No. 7 (8 October 2026): bonus Griffs can be spent on any model available on the User’s plan, not only on basic models of the Free plan. In Edition No. 6 (4 October 2026): the Service is now a Telegram bot, a mini app and the website griffonhub.ru with a single account. Terms for subscriptions, auto-renewal, gifts and vouchers were added. Three kinds of Griffs and the order in which they are spent are described. Purchased Griffs no longer expire. Refunds were aligned with the Russian Consumer Protection Law. Receipt details were corrected.
This English version is provided for convenience. In case of any discrepancy the Russian version prevails.
Contractor details
Contractor: Alexander Sergeevich Samosadov, self-employed (professional income tax payer, Russia)
Taxpayer ID (INN): 781431043508
Email: support@griffonhub.ru
Website: griffonhub.ru
Telegram bot: @griffonAibot
Support: “My requests” on the website and the “Help” button in the bot
1. General provisions
1.1.This document is the Contractor’s public offer within the meaning of Art. 435 and Art. 437(2) of the Civil Code of the Russian Federation to conclude an agreement for GriffonHub services (the “Agreement”) on the terms below.
1.2.The Agreement is a contract of adhesion (Art. 428 of the Civil Code). For Users who are individuals ordering services for personal needs, the Consumer Protection Law of 07.02.1992 No. 2300-1 also applies to the extent consistent with the nature of the services.
1.3.The offer is accepted by any of: registering in the Service (via Telegram, email, VK ID or Yandex ID), paying for services, or starting to use the Service. The Agreement is concluded upon acceptance.
1.4.The Service may be used by persons aged 16 or older. Persons under 18 may pay for services with the consent of their legal representatives. By accepting the offer the User confirms these conditions are met.
1.5.The current edition is published at griffonhub.ru/docs/offer and is available from the Service interface. Times in the Agreement are Moscow time (UTC+3).
2. Definitions
Servicethe Telegram bot @griffonAibot, the Telegram mini app and the website griffonhub.ru, which provide access to content generation with AI models
Usera person who has accepted the offer
Accountthe User’s account — one for the bot, the mini app and the website
Generationa single AI model job requested by the User: image, video, audio, 3D model, presentation, etc.
Contentthe result of a Generation — the file delivered to the User
Griffsthe Service’s internal unit for paying for Generations. Not money, e-money or a security
Subscriptiona paid plan (Plus, Pro, Max) for a Billing period
Billing period30 calendar days, 365 days with annual payment, 7 days for the trial week
Freethe free plan: access to basic models without a Subscription
Packa one-off purchase of a fixed amount of Griffs
Vouchera paid gift — a code like GH-XXXX-XXXX-XXXX that activates a plan or Griffs
Evathe Service assistant that helps compose requests and explains features
3. Subject and services
3.1.The Contractor provides the User with access to the Service features, and the User pays for them as set out in the Agreement.
3.2.The Service offers:
- image generation and editing, upscaling, virtual try-on, product cards and sales photos;
- video generation from text, photos and references, photo animation;
- music and song generation, text-to-speech, sound effects, voice changing, custom voices;
- 3D model and presentation generation;
- the Eva assistant.
3.3.The list of models, their capabilities, limits and the price of each Generation are shown in the Service interface and may change. The price is shown before a Generation starts; by starting it the User agrees to that price.
3.4.Generations are performed by third-party models (Google, OpenAI, ByteDance, xAI, Kuaishou, ElevenLabs, etc.) via their APIs. Results are probabilistic: the Contractor does not guarantee that Content will match the User’s expectations, be unique or fit a particular purpose.
3.5.A Generation service is deemed rendered when the Content is delivered to the User.
4. Griffs
4.1.Griffs are used only to pay for Generations and other features inside the Service. They cannot be exchanged for money, withdrawn or transferred to other users, except via Vouchers.
4.2.There are three kinds of Griffs:
Purchasedpaid for by the User (Packs) or credited under the affiliate program. They do not expire and can be spent on any model available on the User’s plan
Plan Griffscredited for each month of a Subscription and valid until the end of that month. Any unused remainder expires at the end of the month or when the next month’s Griffs are credited
Bonuswelcome, gift, Wheel of Fortune, case, achievement, promo code and other promotional Griffs. They can be spent on any model available on the User’s plan
4.3.When paying for a Generation, Plan Griffs are spent first, then Bonus Griffs, then Purchased Griffs.
4.4.If a Generation fails due to a technical fault, a model error or the provider rejecting the request, Griffs are returned automatically to the same kinds they were taken from. If the final price is lower than the amount charged (e.g., with automatic format), the difference is returned.
4.5.Items from cases (tags, themes, backgrounds, frames, charms, shards, etc.) are virtual cosmetic objects with no monetary value and are not refundable.
4.6.Griffs packs:
100 Griffs149 ₽ · 130 ⭐
250 Griffs359 ₽ · 310 ⭐
500 Griffs699 ₽ · 600 ⭐
750 Griffs1 009 ₽ · 860 ⭐
1 000 Griffs1 299 ₽ · 1110 ⭐
1 500 Griffs1 829 ₽ · 1560 ⭐
5 000 Griffs5 599 ₽ · 4785 ⭐
4.7.Once Subscriptions are available in the Service, Packs are sold only to Users with an active paid Subscription. Payment in Telegram Stars is available for Packs only.
5. Plans and subscription
5.1.This section and section 6 apply from the moment Subscriptions are available in the Service interface. Until then all features are paid for with Purchased Griffs.
5.2.The Free plan costs nothing: basic models (listed in the interface) and Eva — 3 messages per day.
5.3.Paid plans:
Plus399 ₽ per month or 3 990 ₽ per year · 500 Griffs per month · Eva — 30 messages per day · all models: photo up to 2K video up to 720p Kling up to 1080p
Pro999 ₽ per month or 9 990 ₽ per year · 1 350 Griffs per month · Eva — 100 messages per day · all models 4K and 1080p presentations without watermark
Max2 790 ₽ per month or 27 900 ₽ per year · 4 000 Griffs per month · Eva — 300 messages per day · everything in Pro plus priority support
5.4.The full list of features of each plan is on the Service’s “Pricing” page. Annual payment is about 16% cheaper than monthly.
5.5.A monthly Subscription lasts 30 days from payment. An annual one is paid in a single payment for 365 days; its Plan Griffs are credited every 30 days, and for the last incomplete month — pro rata to the days left.
5.6.The Plus trial week is available once per account and only before the first Subscription payment: 99 ₽ for 7 days of the Plus plan and 150 Plan Griffs for those days. It is only available with auto-renewal: unless it is turned off, at the end of the week the price of a month of Plus (399 ₽) is charged, then every 30 days. Auto-renewal can be turned off at any time; access stays until the end of the week. The trial week cannot be combined with the affiliate-link discount. On an upgrade from the trial week, the unused part of its price — by the smaller of the shares of remaining days of the week and remaining Griffs — is deducted from the new plan’s price; remaining Griffs do not carry over.
5.7.An upgrade takes effect right after payment, and a new Billing period starts on that date. The unused part of the current Subscription is deducted from the new price, by the same rule as for a refund (section 9): months of an annual Subscription that have not started — in full, the current month — by the smaller of two shares: remaining days or remaining Plan Griffs. Days granted by support are not counted. Remaining Plan Griffs do not carry over to the new plan. An annual Subscription can only be upgraded to an annual one.
5.8.A downgrade takes effect from the start of the next Billing period.
5.9.A User who signed up via an affiliate link gets 20% off the first month of the Pro plan, once. The discount cannot be combined with the trial week.
5.10.Eva’s message limit resets at midnight Moscow time.
5.11.Price changes do not affect a period already paid for. The Contractor announces a new renewal price at least 7 days before the charge.
6. Auto-renewal
6.1.A Subscription is taken with auto-renewal. Before payment the Service shows the amount and frequency of future charges and where to turn them off; by paying for the Subscription the User agrees to its automatic renewal. If the payment method cannot be saved for automatic charges or the User has turned auto-renewal off, the paid Billing period ends without renewal; it can be renewed manually 7 days before the end or later.
6.2.With auto-renewal on, at the end of the Billing period the price of the next period under the current plan (taking a scheduled downgrade into account) is charged to the saved bank card, no earlier than 1 hour before the period ends.
6.3.At least 3 calendar days before the charge the Contractor sends a reminder via Telegram and/or email.
6.4.The User can turn off auto-renewal and delete the saved card at any time on their own, without contacting support: in “My subscription” on the website and in the mini app, or in the bot (/subscription command). Access remains until the end of the paid period.
6.5.If a charge fails, the Subscription stays active for another 3 days with up to 3 attempts. If none succeeds, the plan switches to Free; Purchased Griffs are kept.
6.6.Card data is processed by the payment service YooKassa. The Contractor stores only the saved payment method identifier, the card type and its last four digits.
7. Payment and receipts
7.1.Services are paid 100% in advance: in rubles via YooKassa (bank card, SBP, SberPay, YooMoney) or in Telegram Stars under Telegram’s rules.
7.2.The price shown before payment applies. Prices are in rubles. The Contractor applies the professional income tax; VAT is not charged.
7.3.For each ruble payment the Contractor issues a receipt in the “Moy Nalog” app (Federal Law No. 422-FZ of 27.11.2018) and sends it to the email given at checkout or via Telegram.
7.4.The Contractor is not liable for crediting delays caused by banks and payment systems; in such cases the User may contact support.
8. Gifts and vouchers
8.1.A gift is paid at the base monthly price of the chosen plan (while Subscriptions are unavailable — at the price of a Pack). After payment the buyer receives a Voucher — a code like GH-XXXX-XXXX-XXXX to pass on. On the website a copy of the code is also emailed to the buyer.
8.2.A Voucher never expires and can be redeemed once by entering its code: in the bot (/voucher command), in the mini app or on the website. The buyer may redeem it themselves.
8.3.A 30-day plan gift only ever adds:
- no paid Subscription — the gifted plan is enabled for 30 days with Plan Griffs;
- same plan — the term is extended by 30 days and Plan Griffs are credited;
- gift above the current plan — it starts right away; the unused part of the current plan (counted as for an upgrade) is converted by value into extra days of the gifted plan, and Plan Griffs beyond it carry over; afterwards the previous Subscription continues;
- gift below the current plan — the plan stays; the gift’s value is converted into days of the current plan together with Griffs for those days.
8.4.On redemption the Service shows exactly what changed and repeats the explanation in a message.
8.5.Money for an unredeemed Voucher is refunded to the buyer on request. A redeemed Voucher is not refundable.
9. Refunds and cancellation
9.1.In case of a technical fault Griffs are returned automatically (clause 4.4). If one payment is charged twice, the excess is refunded on request.
9.2.A consumer User may withdraw from the Agreement at any time by paying for services actually rendered (Art. 32 of the Consumer Protection Law).
9.3.On request the following are refunded:
- unused Griffs purchased by the User themselves — at their purchase price, starting with the latest purchases;
- the unused part of a paid Subscription: the price of the Billing period minus the part rendered, which is the larger of the share of days elapsed and the share of Plan Griffs spent. For an annual Subscription months not yet started are refunded in full, and the current month by the same rule;
- money for an unredeemed Voucher.
9.4.Not refundable: spent Griffs; Bonus Griffs; affiliate Griffs; plans and Griffs from gifts, redeemed Vouchers and those granted by support; case items. Telegram Stars payments are refunded under Telegram’s rules.
9.5.A request is submitted in “My requests” (topic “Refund”) or to support@griffonhub.ru, stating the account, the payment and the reason. It is reviewed within 10 business days. Money is returned by the original payment method within 10 business days after the decision; the receipt is corrected.
9.6.On refund the related Griffs and Subscription are cancelled, and bonuses credited for that payment (including affiliate ones) are revoked.
9.7.Content not matching expectations while matching the request is not in itself a defect of the service. If Content is corrupted or not received for technical reasons, the Generation is repeated or Griffs returned.
10. Rights and obligations
The Contractor undertakes to:
- keep the Service running and fix faults within a reasonable time;
- credit Griffs and Subscriptions correctly and return Griffs on faults;
- review User requests; subscribers’ requests are handled with priority;
- protect User data in accordance with Russian law.
The Contractor may:
- change the set of models, features and the Service interface;
- carry out maintenance, warning in advance where possible;
- automatically check requests and reject prohibited ones;
- restrict or block access for breach of the Agreement;
- send service notifications, and marketing ones only with the User’s consent.
The User undertakes to:
- provide a valid email for receipts and notifications;
- not share account access with third parties and be responsible for actions taken via their account;
- comply with the Agreement and Russian law.
11. Prohibited use
11.1.It is prohibited to create with the Service:
- sexual or otherwise inappropriate content involving minors, pornography;
- materials promoting violence, terrorism, extremism, drugs, or inciting hatred;
- deepfakes and images of real people without their consent, including for fraud or disinformation;
- materials infringing copyright or other third-party rights, defamation and threats;
- any other content prohibited by Russian law.
11.2.It is also prohibited to resell access to the Service or transfer an account; to create multiple accounts to bypass limits or obtain bonuses; to access the Service by automated means without approval; to interfere with the Service, attempt unauthorized access or decompile it.
11.3.In case of breach the Contractor may block the account and cancel Bonus Griffs and, where there are signs of a crime, notify law enforcement. Unused Purchased Griffs and Subscription are refunded under section 9.
12. Content and rights
12.1.The Contractor claims no rights to Content. The User may use Content for personal and commercial purposes within the limits of the law and the model providers’ terms.
12.2.Similar Content may be created for other users; uniqueness is not guaranteed. The User is responsible for using Content and respecting third-party rights.
12.3.Rights to the Service — code, design, databases, trade names — belong to the Contractor. Rights to AI models belong to their developers.
13. Storage of works
13.1.Content files are kept for at least 30 days from creation and may be deleted afterwards — save what you need. Share links keep working while the file is stored.
13.2.Support conversations are kept; images in them are kept as long as Content files.
14. Liability
14.1.The Contractor is not liable for the substance and accuracy of Content, for outages of model providers, Telegram, payment systems and networks, or for indirect losses and lost profits.
14.2.The Contractor’s liability is limited to the amount paid by the User for the relevant service or Billing period, except where such a limitation is not permitted by law.
14.3.The parties are released from liability in case of force majeure, including acts of authorities, mass network outages and model providers ceasing operation.
15. Personal data
15.1.Personal data is processed under Federal Law No. 152-FZ of 27.07.2006 and the Personal Data Processing Policy and the Consent to personal data processing.
15.2.To perform Generations, request texts and uploaded files are sent to model providers, including outside Russia. Account data is stored in Russia; Content files — in storage in Russia and the EU.
15.3.Marketing emails are sent only with the User’s consent; you can unsubscribe in account settings.
16. Changes
16.1.The Contractor may amend the offer by publishing a new edition at the address in clause 1.5. It takes effect upon publication unless stated otherwise.
16.2.Material changes (Subscription prices, auto-renewal and refund rules) are announced at least 7 days in advance in the Service and/or by email. Changes do not apply to periods already paid for.
16.3.A User who disagrees may turn off auto-renewal and withdraw from the Agreement under section 9.
17. Term and disputes
17.1.The offer is valid until withdrawn by the Contractor. The Agreement is valid until performed or terminated; the User may delete their account by request to support.
17.2.Disputes are settled by negotiation. Before going to court a claim is sent to support@griffonhub.ru or via “My requests”; the response time is 30 calendar days, and for refund requests — as in section 9.
17.3.Unresolved disputes are heard by a court under the jurisdiction rules of Russian law, including the consumer’s right to choose the court (Art. 17 of the Consumer Protection Law).
17.4.If any provision of the offer is held invalid, the rest remain in force.