These Terms set out the rules for using GriffonHub — the Telegram bot, the mini app and the website griffonhub.ru. Payments, subscriptions, auto-renewal and refunds are governed by the Public Offer.
This English version is provided for convenience. In case of any discrepancy the Russian version prevails.
1. General provisions
1.1.These Terms govern the relationship between the owner of GriffonHub — self-employed Alexander Sergeevich Samosadov, INN 781431043508 (“we”) — and the user of the Service (“you”).
1.2.The Service is the Telegram bot @griffonAibot, the Telegram mini app and the website griffonhub.ru.
1.3.By using the Service you accept these Terms. If you do not agree, do not use the Service.
1.4.These Terms apply together with the Public Offer and the Personal Data Processing Policy. For payments and refunds the Offer prevails.
1.5.These Terms are governed by the laws of the Russian Federation.
2. Age
2.1.The Service may be used by persons aged 16 or older. Persons under 16 — only with the permission and under the supervision of parents or legal guardians.
2.2.By using the Service you confirm you meet the age requirement or have such permission.
3. The Service
3.1.The Service provides access to AI generation of images, video, music, voiceovers, sounds, 3D models and presentations, as well as to the Eva assistant and the chat with language models.
3.2.Models, their capabilities and prices are shown in the interface and may change. Generations are performed by third-party models; results are not guaranteed and may differ from expectations.
3.3.The Service is provided “as is”. We aim for uninterrupted operation but do not guarantee the absence of outages.
4. Account and sign-in
4.1.You can sign in via Telegram, with email or username and password (the email is confirmed by a code at sign-up), via VK ID or Yandex ID. A website sign-in lasts 30 days after your last visit; you can sign out on all devices in account settings.
4.2.There is one account for the bot, the mini app and the website. Linking Telegram to a website account merges balances, works, subscription and support requests into one account.
4.3.You are responsible for keeping access to your account safe and for actions taken through it.
4.4.Sharing account access with third parties and creating multiple accounts to bypass limits or obtain bonuses is prohibited.
4.5.You can delete your account in profile settings on the site or by contacting support. The account is deleted 30 days after the request; until then the deletion can be cancelled. The profile is hidden immediately and plan auto-renewal is turned off.
5. Paid features
5.1.Generations are paid for in Griffs, the Service’s internal unit. Kinds of Griffs, subscriptions, auto-renewal, gifts and refunds are described in the Public Offer.
5.2.The price of each Generation is shown before it starts; the price shown before payment applies.
5.3.Bonus Griffs and case items are Service rewards with no monetary value; they are not refundable or exchangeable for money. Their terms may change.
6. Data and storage
6.1.We process: Telegram ID and name, email, VK and Yandex sign-in data, generation and payment history (without bank card data), request texts and uploaded files. Details are in the Personal Data Processing Policy.
6.2.To perform generations, requests and files are sent to model providers, including outside Russia. Account data is stored in Russia, work files — in storage in Russia and the EU.
6.3.Work files are kept for at least 30 days from creation and may be deleted afterwards. “My works” shows recent generations; save what you need. Published works are kept as a separate copy while published and for 30 more days after unpublishing.
6.4.You may request information about your data, its deletion or withdraw consent via support or support@griffonhub.ru.
7. Public profile and publications
7.1.On the site you can create a public profile, publish your works, like works and follow other users. The rules of the public part are in the Community Rules.
7.2.Your profile is private by default. By making it public you give consent to the dissemination of your profile data.
7.3.By publishing a work you grant the Administration a licence to show it in the Service under the Community Rules.
8. Rules of conduct
8.1.It is prohibited to create content containing:
- pornography, sexual violence, inappropriate content involving minors;
- promotion of violence, terrorism, extremism, drugs, calls for illegal actions;
- incitement of ethnic, racial or religious hatred, defamation, insults and threats;
- infringement of copyright or other third-party rights, others’ personal data without consent;
- deepfakes and images of real people without their consent, including for fraud or disinformation.
8.2.It is prohibited to bypass technical limits or attempt to hack the Service, resell access, access the Service by automated means without approval, or decompile it.
8.3.For breaches we may remove content, remove or hide a publication, ban publishing, restrict or block the account, cancel Bonus Griffs and, where there are signs of a crime, notify law enforcement. Unused Purchased Griffs and subscriptions are refunded under the Offer.
9. Intellectual property
9.1.We claim no rights to content you create; you may use it for personal and commercial purposes within the limits of the law and the model providers’ terms. Uniqueness is not guaranteed.
9.2.You are responsible for using content and respecting third-party rights.
9.3.Rights to the Service — code, design, databases, names — belong to us. Rights to AI models belong to their developers.
10. Liability
10.1.We are not liable for the substance of generated results, outages of model providers, Telegram, payment systems and networks, indirect losses or lost profits.
10.2.Our liability is limited to the amount paid for the relevant service, except where such a limitation is not permitted by law.
10.3.The parties are released from liability in case of force majeure.
11. Support
11.1.You can contact support in “My requests” on the website (a conversation where you can attach photos), via the “Help” button in the bot or at support@griffonhub.ru.
11.2.We usually reply within a day; subscribers’ requests are handled with priority.
12. Changes and termination
12.1.We may amend these Terms by publishing a new edition at griffonhub.ru/docs/terms. Material changes affecting paid services take effect as set out in the Offer.
12.2.You may stop using the Service at any time. Unused amounts are refunded under the Offer.
12.3.We may terminate access for breach of these Terms.
13. Disputes
13.1.Disputes are settled by negotiation. A claim is sent to support@griffonhub.ru or via “My requests”; the response time is 30 calendar days.
13.2.Unresolved disputes are heard by a court under the jurisdiction rules of Russian law, including the consumer’s right to choose the court (Art. 17 of the Consumer Protection Law).
13.3.If any provision is held invalid, the rest remain in force.
Contacts
Email: support@griffonhub.ru
Website: griffonhub.ru
Bot: @griffonAibot
Support: “My requests” on the website, “Help” in the bot